While returning a product, you need to ensure the product is in it's original or unused and is not tampered with and the packaging is intact. The item has to be sent back to us by the customer.
Once we have received the returned item and then you are receiving the refund, it would take 3-5 business days to process and initiate the refund.
For items purchased on Cash on Delivery (COD), refunds can be done via Paytm, or Direct Bank Transfer, the details of which will have to be provided by the customer. In the above case a processing time of 3-5 business days would be required.